Medical Inquiry Specialist

Looking to enter the pharmaceutical industry but also want to work from home?

Want to work for an international industry leader that will provide you with training?

I am currently working with a large US medical affairs service provider that is dedicated to providing high-quality medical affairs content and pharmacovigilance to some of the top 20 pharmaceutical manufacturers in the world.

They are currently looking for a unique individual to join their medical information department and call centre, as a Medical Information Specialist.

This is an interesting opportunity to learn more about the pharmaceutical industry from within a company that services some of the biggest names in the industry!

You'll have the chance to build valuable experience, within an international company that will be sure to impress future employers!

Your Tasks

• Respond to HCP inquiries (via calls/web/emails/letters) and conduct appropriate scientific information exchanges with the HCPs.
• Collect and report adverse event data and product complaint data to the appropriate drug safety and quality departments within the required time frame.
• Provide after-hours contact support as needed.
• Demonstrate proficiency in the use of inquiry fulfillment systems as applicable.
• Record each contact accurately in an inquiry fulfillment system, consistent with company operational procedures.
• Comply with all guidelines, policies, legal, regulatory, and compliance requirements.
• Meet or exceed service levels and targets for internal and external customers.
• Participate in scientific training as appropriate to support assigned brands.
• Participate in training of new hires, or staff changing support areas.
• Perform other duties as requested

All you need to be successful is the following:

• Fluent in German is a must
• Degree in Nursing (Graduates welcome)

If you are interested in this position please apply below. Or call Claire Kiwanuka from NonStop on the number +49 892 109 7119 to find out more information

NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensures we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland, USA, Romania, Luxembourg and the Czech Republic and we hold labour leasing license across Europe. Please visit our website for a full list of the niche markets we cover.