Field Service Team Lead - Hi-Tech Medical Equipment

Field Service Team Lead - Hi-Tech Medical Equipment

Job Summary:

Are you looking to take the next step in your career as an Engineer within Medical field?

My client, a global med-tech company, is recruiting a Field Service Team Lead for their Gothenburg office. Working in this role you would be managing a team of highly skilled field service engineers who will be covering the Nordics, working with the hi-tech medical equipment. If you enjoy working with the latest technologies, this is truly an opportunity for you. This position offers you a chance to develop your leadership skills in an organisation that is in rapid development and has exceptional market potential. The company's global presence and established reputation provide great growth opportunities, allowing you to progress with and within the company. Additionally, you would be involved in a supportive and encouraging work environment where you will be able to make a difference and where your voice would truly matter.

Requirements:

Job Tasks and Responsibilities

• Coaching for Technical Service Engineers to ensure strong customer support, assisting in training staff, monitoring performance and promoting teamwork.
  * Performing installations, maintenance and repairs, using the specific checklists as appropriate and in a timely manner.
  * Registering outcome reviews of all procedures done on each machine and storing the data on the server.
  * Handling customer calls for technical issues and transmitting non-technical questions to sales consultants, clinical, as per need.
  * Cooperate with other departments in the company and provide technical support to the sales team.
  * Defining and negotiating maintenance contracts and other issues related to it.

Qualifications:

• Min. 3 years of technical higher education
  * 5 or more years of applicable experience or min. 3 years as a Field Service Representative within the health care sector.
  * Certified technical training, a certified trainer for products that the employee will train others on.
  * Good skills in IT Infrastructure and networking.
  * High level of organizational and territory management skills.
  * Leadership background via training and / or experience.
  * Proficiency in Swedish and English.

If You are interested in the position, don't miss out on this fantastic career opportunity and contact:

Radovan Sević: Phone: +44 207 940 2100, Internal Extension: 3348,
Email: R.Sevic@nonstop-recruitment.com

If you are not available but you know someone that would be interested, please forward this to them and help out the people in your network!