Deputy Director of Operations (Education) - College of Life and Environmental Sciences

United Kingdom
£51,034.00 - £77,108.00
Jan 11, 2021
Feb 10, 2021
Organization Type
University and College
Full Time
College of Life and Environmental Sciences

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £51,034 to £59,135 with potential progression once in post to £77,108

Full Time/Permanent

Grade 9

Closing date: 16th January 2021

Please include a cover letter and a CV along with your application

The College of Life and Environmental Sciences has 4 Schools supporting a breadth of education and research across life and environmental sciences, applying and translating science, and forging major advances in human and environmental health. The College teaches 4,857 undergraduate and postgraduate students, with international educational initiatives being developed in Dubai and Hong Kong, and is increasing recruitment of international students from a range of countries. The College has plans for flexible college based education offerings initially focusing on Data Science, Human Health, Sustainability. The continuing need to refresh the focus and delivery of education is significant, and the College therefore needs a highly skilled professional services education lead to deliver this agenda and work with academics and the education support team. Current challenges include the continuation of bi-modal teaching into the next academic year and development of this onto the new programme architecture framework and the development of courses to increase overseas student recruitment.

The College Director of Operations and the Director of Education require co-ordinated authoritative and substantial business, financial and senior administrative expertise and support across several key education agendas, for example, enhancing the student experience; technology enhanced teaching, transnational education and student wellbeing

He/she will also lead on College and University level projects and initiatives and deputise for the College's Director of Operations as appropriate.

Job Summary

The Deputy Director of Operations (Education) reports into the College Director of Operations and is the lead Professional Services role responsible for integrated education support activities across the College. The role-holder works in partnership with the College Director of Education leading the development and implementation of the College's Education Strategy ensuring the continuing success and future development of the College's education agenda and realization of the University's overall vision, goals, strategy, core principles and values.

Additionally, the post-holder works in partnership with a range of senior colleagues in the College, and across the other Colleges and Professional Services community. The role holds responsibility for liaison with External Relations, Academic Services, the Guild and student representative groups to ensure that education and student experience matters are anticipated, resolved and managed strategically.

The post holder carries a high degree of leadership, advisory and developmental responsibility for the professional services staff across the College who support education delivery, educational enhancement and our student experience. The post holder will represent the College on relevant working groups and Committees at College/University level and will provide cover in the Director of Operations absence.

The post holder is expected to demonstrate a substantial degree of independent professional responsibility and discretion over a broad portfolio of activities which cover every area of the education agenda in the College. As such, the role holder will act as an authority on education delivery, educational enhancement, student experience support and will play a significant role in shaping and delivering the University's teaching and learning strategic agenda.

Main duties

Strategy and Policy including Curriculum Development
  • Make a major contribution to the development of the College's Education Strategy, working with the Director of Education, Heads of School, College Planning Partner and College Board
  • Lead in advising College leadership on all matters relating to Professional Services support to education activity, based on a thorough understanding of the strategic aims of the University and College and the inter-relationships and dependencies across the College programmes and education support activities.
  • Manage an annual process for reviewing the College's Education Strategy ensuring that it remains up-to-date and relevant taking into account external factors, relevant management information and any changes in College and/or University strategic ambitions;
  • To represent the College at University level for all matters relating to education delivery, enhancement and compliance, aligning College and University strategy
  • To work with key University Departments, notably Student Services, to ensure a joined-up approach to student support between the College and the wider University, and ensuring that the enhancement and promotion of student wellbeing within the College is aligned with central provision in this regard e.g reviewing the deployment of the Wellbeing Officers to ensure that appropriate and effective support is available to students in need
  • To work collaboratively with colleagues to strategically manage the evolution of the College Education portfolio in relation to international work, partnership development, blended and online learning in order to support the future shape and size of the College Education portfolio
  • Work closely with School Heads of Education and School Heads of Quality Assurance, to ensure consistent implementation of strategy and changes to University practice and support the development of consistent cross College processes and procedures for both taught and research students
  • Work with peers across the institution, but in particular the other four Colleges, to share and influence best practice and develop consistent approaches where possible. Lead College and/or cross-College or University special projects and any other duties appropriate to the role and grade.

  • Lead professional services staff within the Education Services team, through intermediary managers working closely with appropriate staff in the College Hub, Heads of Function and School Ops Managers;
  • Membership of the Director of Operations Senior Management Team, supporting the academic education and research activities across the College.
  • Engagement with the Registrar's Senior Management Forum, to increase knowledge of the issues facing both the University and wider HE sector.
  • Act for the Director of Operations as required with delegated decision making and leadership authority.

College-wide role
  • Work on a series of Cross-College or University projects and initiatives, as directed by the Director of Operations, eg evaluating service provision, recommending and implementing innovative solutions
  • Work effectively with Heads of Function and School Operations Managers across the College, and at times across the wider University, to develop and maximise service delivery and the provision of professional services across the College promoting the Birmingham Professional agenda and sharing best practise as appropriate;
  • Build and maintain excellent collaborative relationships with all stakeholders, both within the College and externally;
  • Network with fellow professionals in the wider community to ensure currency of professional knowledge and awareness of the UK HE agenda;

Person Specification

  • Formal education to degree level (or equivalent).
  • Significant experience, proven expertise in delivering on the following:
    • Strategic planning and translating strategy into operational plans with measurable outcomes
    • Working with and influencing senior managers
    • Managing operational teams in a people and service-driven environment
    • Human resources management
    • Managing multiple complex projects, using first class project management skills
    • Implementing and managing change
    • Legal, regulatory and audit compliance
  • Significant experience of leading and managing a varied group of staff, through intermediate managers, using excellent interpersonal and people management skills and displaying the ability to motivate teams.
  • Understanding of the current ideas about education delivery and experience of implementing them.
  • Ability to focus on excellence and continuous service improvement.
  • Membership of relevant professional body and evidence of a strong external network.
  • Excellent verbal and written communication skills and the ability to produce a variety of documentation including strategies, operational plans, business cases, minutes and other reports
  • Ability to work under pressure, manage competing priorities and work to tight deadlines.
  • Ability to be politically astute in working with senior managers across the university and colleagues both within the professional services teams and with academic staff.
  • Ability to successfully co-operate and collaborate with colleagues.
  • Knowledge of the Higher Education environment and its business requirements

Personal attributes
  • Passion, drive and energy
  • Comfortable and credible operating at senior management level
  • A 'can-do' attitude and a solutions-driven approach
  • Ability to work independently, to exercise professional judgement and when necessary make difficult decisions
  • Ab to adapt their leadership style and communications style
  • Commitment to the highest levels of service delivery
  • Able to uphold the University's values and culture and lead by example

  • Knowledge of running a Faculty/College and/or working in a STEM environment

We value diversity at The University of Birmingham and welcome applications from all sections of the community'

Valuing excellence; sustaining investment

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