Head of Security Data Science Engineering

Employer
Wells Fargo Bank
Location
Charlotte, North Carolina
Posted
Apr 24, 2021
Closes
May 05, 2021
Ref
3b83fc3d9ffa
Organization Type
Corporate
Job Description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

Wells Fargo Technology

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Position

This role leads the group responsible for developing the AI and ML platform capabilities for Wells Fargo's Information & Cyber Security (ICS) group. This group is also responsible for teaching and evangelizing AI and ML techniques across ICS.

This group partners closely with the Machine Learning/Artificial Intelligence teams in other areas of the company, Data Science teams and Model Risk Governance groups to develop and drive the engineering roadmap for scaling efficiently and safely deploying security-focused AI based solutions across the enterprise. This group will also partner closely across risk and other analytics groups to develop reusable patterns for explainability.

Responsibilities
  • Develop and execute a multiyear technology strategy supporting full range of data and AI investments
  • Run a world class Engineering team, singularly focused on customer success through conceptualization and build out of cutting-edge solutions that help mitigate risk and improve business outcomes through data-driven decisions
  • Engage effectively & leverage services provided by the Enterprise Chief Technology Office, Technology Infrastructure, and the model risk governance teams to ensure a cohesive strategy across the bank.
  • Provide senior technology perspective on industry trends, competitive landscape and market/regulatory changes leveraging industry contacts, vendors, and strategic technology partner relationships.
  • Demonstrate security risk mitigation by collaborating closely with other teams within ICS to build AI and ML capabilities into other security processes where appropriate
  • Establish and maintain a profile as a senior technology leader both inside and outside the firm.
  • Develop and implement a Data Science-focused training program to build up AI and ML-related skills within the broader ICS organization.
  • Serves as a role model demonstrating strong commitment to diversity & inclusion and Wells Fargo's culture and core values.
  • Develop effective communication methodologies and processes to provide "explainability" for models to non-technical users, including other lines of defense.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Critical Leadership Capabilities

Strategic Thinking
  • Explains specifically how changes in competitors, clients, and market segments affect own business or institution.
  • Translates broad corporate strategies into clear, specific objectives and plans for units and individuals.
  • Creates plans that demonstrably mitigates risk.

Driving Results
  • Fundamentally believes that "great vision without execution is hallucination."
  • Works to achieve goals while overcoming obstacles and/or planning for contingencies.
  • Shows urgency about reaching targets.
  • Reviews performance and progress on a regular basis to ensure team is achieving results.
  • Tests to see if goals are sufficiently challenging and implements corrective action based on deviations.

Collaborating and Influencing
  • Will bring a passion to change the culture within the technology organization alongside an ability to enter a culture where influence and collaboration is critical to driving change constructively.
  • Negotiates with a genuine give-and-take approach, where both act as true peers and decisions are shared.
  • Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
  • Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.

Building People Capability
  • Serves as a talent magnet for ICS within Wells Fargo Technology.
  • Dedicates time and energy to maintaining and growing a group of high-caliber, highly-motivated talent.
  • Gives critical feedback in behavioral terms and discusses suggestions for improvement.
  • Uses existing institutional programs and brings new practices and strategies to support employees' career growth in individual ways.
  • Uses a regular assessment and feedback process to focus the development effort.
  • Actively and aggressively manages the talent on their team to ensure high performers are appropriately challenged and low performers are appropriately improved or removed.


Required Qualifications

  • 10+ years of software engineering experience
  • 8+ years of experience with strategic planning in technology
  • 8+ years of experience with managing software development projects through complete release cycles
  • 8+ years of leadership and people management experience in a large-scale technology environment


Desired Qualifications

  • A Masters degree or higher in computer science or engineering
  • 8+ years of experience with Agile practices
  • 5+ years of experience with systems architecture and design
  • 5+ years of experience with modern software engineering technologies and tool sets
  • 3+ years of managing a 100+ FTE engineering organization


Other Desired Qualifications
  • 5+ years' experience in developing ML solutions, preferably in or around the cybersecurity domain
  • Strong track record of building resilient and efficient model development and deployment platforms
  • Hands on understanding of different ML techniques and approaches and traditional statistical techniques to developing models
  • Expertise in designing and deploying robust data platforms to meet enterprise use cases. Includes knowledge of Hadoop, Hive, SQL, Python, Java and Pig.
  • 5+ years of executive leadership experience managing a complex technology organization of large scale including senior managers, managers, individual contributors and vendor resources across multiple global locations.
  • Demonstrated prior experiences in effective engagement with operating & management committee executives and external stakeholders.
  • Strong relevant prior experiences in effective management of technology financials and risk.
  • Ability to effectively drive and lead change in an organization with Wells Fargo's size, scale and complexity.
  • Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction.
  • Demonstrated ability to manage a large portfolio of technology efforts across several major lines of business and effectively partner/influence at the senior executive level.
  • Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment.
  • Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen.


Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.