Associate Technician TCS Lab - SF - VN

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

At Henkel, we promote a holistic Diversity & Inclusion approach. The diversity of our employees, their backgrounds, experiences, talents, knowledge, creativity, and the appreciation of all their individual differences are the foundation for our competitive advantage. As a multinational corporation, Henkel employs people from 120 nations in almost 80 countries. About 85 percent of our employees work outside of Germany, with more than half of them in emerging markets.

YOUR ROLE

• Supports and ensures completion of Root Cause Analysis and Corrective Action Plan on customer / all product performance complaints
• Plans for and executes Customer Technical Request Testing, reports and communicates to field teams and/or customers
• Ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations
• Standardizes and develops new test methods
• Runs and performs customer lab demonstrations using application equipment (internal and external)
• Prepares internal (and external, if relevant) tests reports and makes presentations to internal work group or department
• Participates in presentations to customers
• Leads internal and external technical requests and projects
• Directly communicates (in scope of products tests/validation) with the field Sales/TCS teams, KAMs, project team, customers Leads/supports ongoing harmonization and administration of laboratory test methods (incl. Implementation/development of new test methods)
• Participates in training of Sales / Marketing and other Technical personnel (external focus)
• Provides application support for various projects assigned by a supervisor

YOUR SKILLS

• Bachelor or Master's Degree in Chemical Engineer/ Chemistry/ Materials Science
• Fresh graduate is highly preferred
• Basic understanding about chemicals and knowledge of adhesive.
• Good command of English in both speaking and writing
• Proficiency in MS Office applications
• Strong communication and analytical thinking skills
• Capable to solve problems on own initiative
• Ability to build effective working relationships with all stakeholders

JOB ID: 21017663

Contract & Job type: Full Time, Regular

Contact information for application-related questions: recruitment.apac@henkel.com