Technical Director -Clinical Chemistry

The Mid America Division of LabCorp is seeking a Clinical Chemistry Technical Director, located in Phoenix, AZ. This lab accessions ~35,000 specimens daily. The Technical Director is responsible for providing overall direction and to serve as the technical advisor to the clinical laboratory.

Responsibilities:

Accurately responds to client inquires that are technical in nature
Effectively communicates with clients, physicians, nurses, pathologists and LabCorp staff, including Science Technology and Laboratory teams
Oversees the technical component of the laboratory to ensure that patient results are reported reliably
Reviews and reports patient results as needed, accurately, and with integrity
Ensures accuracy for all testing in the lab, including instrument performance and addressing root causes when issues arise
Guides implementation of new assays and instrumentation in lab
Serves as last-stop to solve clients technical problems (i.e., test rejection)
Assists the Quality department to ensure all required regulations are followed
Participates in, reviews and approves validation plans and studies, ensuring accurate and timely data is provided
Attends client meetings, to support business development or address customers concerns
Projects credibility and builds rapport with medical doctors/Labcorp clients, providing quick/accurate responses to inquires
Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads
An interest in providing staff educational seminars, participation in national technical societies and publishing peer-reviewed manuscripts is encouraged
Occasionally performs bench work in unique testing situations
Sets the tone in the lab for performance and quality, ensuring techs perform duties correctly (i.e., handling specimens, pipetting)
Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces

Requirements

PhD in Physical Sciences or MD (Board Certification--Clinical Chemistry)
2 years of experience in a clinical laboratory setting
Depth and breadth of experience within a clinical lab, understanding validation, quality control, proficiency testing, regulatory requirements
Leadership skills to work with lab staff, developing their capabilities and enrolling them in problem-solving/urgent matters
Deductive reasoning/analytical skills to reach resolution to customer inquiries or lab opportunities/issues
Knowledge of quality standards and accountable for providing accurate results
Ability to respond to stressful, urgent situations