User Experience Designer

The role

As a User Experience Designer within the Digital Communications team at Bristol, you'll take the lead on how our products, services and content are created with a user-first approach.

We want you to impart your expert knowledge and experience to the rest of our enthusiastic digital team so we can enhance our own understanding of research and design methodologies and instil a user-centred design mentality across the University.

You'll play a key role in delivering brilliant digital solutions across a variety of exciting projects, from how prospective students find our course information on our website, through understanding and improving the experience for staff on how they interact with our intranet.

What will you be doing?

You will:

• Plan and run user research and study sessions.
• Draw upon qualitative and quantitative data to highlight how we can improve our products and to steer the prioritisation of new work.
• Lead on our information and content architecture, from running design sessions with card sorting, tree testing and other techniques to defining our content model and relationships between different content types.
• Act as a UX consultant to other teams, providing advice and support for their website work.
• Manage and mentor a user researcher within the team.

You should apply if

You:

• Love using research and data to understand and problem and make measurable positive changes for our users.
• Enjoy problem solving and untangling complex user journeys for multiple user groups.
• Have a very strong understanding of content design and architecture.
• Have a solid technical knowledge of how metadata, labelling and taxonomies can impact SEO.
• Are passionate about user-centred design and want to help build that into the day-to-day working of the University.

You are a confident speaking and presenting to a variety of stakeholders, including senior management.

For informal queries, please contact John Bourne, 07834 988 970, john.bourne@bristol.ac.uk

We welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the LGBT+ and BAME communities, to join us.