Evening Co-ordinator

Are you committed to outstanding service delivery?

Can you confidently coordinate an evening team across 4 libraries, supporting our customers and the team though the challenges non office hours can present?

The Library's evening coordinators are responsible for staff management and operational supervision of the Library's evening team. Working across all 4 libraries, you will ensure staff are deployed appropriately in order to maintain the service to our customers and the security our buildings, and to troubleshoot service and technical problems. You will also have the opportunity to contribute to the broader development of our services.

You should have experience of supervising and training staff, with excellent interpersonal and communication skills. With a strong commitment to best practice in staff management, you will be able to lead and motivate your direct reports. In this busy environment, you will need to be able to prioritise and balance your own work and that of others.

A good team player, you will be expected, as part of the team of Customer Services managers, to contribute to the broader development of library services. Experience of working in a busy public service environment, and an understanding of the academic/university would be desirable.

To explore the post further or for any queries you may have, please contact:

Audrey Cobb, Customer Services Manager (Customer Relations)

Email: a.j.cobb@leeds.ac.uk

Please note: If you are not a British or Irish citizen, from 1 January 2021 you will require permission to work in the UK. This will normally be in the form of a visa but, if you are an EEA/Swiss citizen and resident in the UK before 31 December 2020, this may be your passport or status under the EU Settlement Scheme.