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User Experience Researcher

Employer
ALTEN Calsoft Labs
Location
Atlanta, GA
Closing date
Oct 1, 2021

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Sector
Other
Organization Type
Corporate
Top 5 skillsets:
  • Facilitate workshops as needed
  • Conduct both quantitative and qualitative research analysis
  • Showcase findings and recommendations in organized and well documented reports
  • Comfortable with critiquing and contributing to design reviews
  • Help to more effective utilization and engagement of UX research our existing process


Your key responsibilities
  • Manages data files/records from data-gathering exercises across methods, in exercises with growing complexity
  • Conducts both qualitative and quantitative analyses using methods including, but not limited to, usability testing, heuristic assessments, contextual observation, interviews, surveys and eye tracking
  • Makes significant contributions to brainstorms, critiques, and other collaborative sessions with multidisciplinary teams
  • and performs participant recruitment through creation of screeners and scheduling
  • Owns the analysis of existing data in areas such as demographics, technology, socioeconomics, and the market to supervise cultural and social trends, and their impact on consumers' attitudes, behavior and perceptions, using solid knowledge to draw relevant insights
  • Reviews research observations, research reports, research briefs, session footage and highlight reels and evaluates the findings and recommendations
  • Provides significant input into proposals and project scopes with recommended design research approaches
  • Drives adaptation and innovation efforts regarding research practices to meet team and client needs under tight timeframes, budgetary constraints or when faced with recruiting challenges


To qualify for the role, you must have
  • Bachelor's degree in Human Computer Interaction, Human Factors, Information Studies, Communications, Psychology, Sociology, Computer Science, or related field preferred
  • 5-7 years of relevant working experience
  • Significant experience in either an internal or external experience research role, or similar
  • Experience in conducting qualitative user experience research methods (moderated, remote, and remote unmoderated): partner interviews, user interviews, ethnographic studies, contextual inquiry, participatory design, concept testing, and usability testing

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