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Sr. Quality Engineer

Eagan, MN
Closing date
Nov 26, 2021

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Science, Physical Sciences and Engineering
Organization Type
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Ecolab Quality IP team is responsible for Providing Quality support for the Post-Market Complaints and Non-Conformities Process within Ecolab's Infection Prevention (IP) business. Working Cross-functionally to ensure Complaints and Non-Conformities meet applicable regulations and are completed according to procedure and applicable regulations. Participate as a Quality representative for enterprise projects and others as assigned.

The Sr Quality Eng. for IP will have the opportunity to work cross-functionally with RD&E teams, field sales and field service associates, manufacturing personnel, corporate accounts, Supply Chain, and customers on a variety of Quality initiatives involving Healthcare products in the areas of Hand Hygiene, Environmental Hygiene, and Surgical Instrument Reprocessing.

What You Will Do:
Partner and collaborate with Global Healthcare colleagues as a Quality Representative from Infection Prevention on enterprise projects and special projects as assigned.
Manage complaint handling process (including supervising the Quality Response team) for Infection Prevention Surgical.
Collaborate with other Ecolab facilities to ensure the complaint handling process is consistent and meets current standards.
Ensure effectiveness of the Quality Management System (QMS) processes necessary to comply with Complaint Handling processes
Engage necessary personnel to ensure the complaint, CAPAs, NCRs investigation and resolution are appropriate, accurate and timely.
Manage teams to comply to current requirements and standards.
Develop and maintain best practices in the area statistical techniques, consulting, and mentoring engineers across the network.
Capture, complete, Review and approve complaints.
Develop complaint, CAPA, NCR, etc. trending data and present as pertinent in corresponding forums.
Review and approve of product deviations for Infection Prevention Surgical.
Review and/or approve Corrective and Preventative Actions for the IP Surgical, or any other action that derives from a customer complaint, and assesses action taken for effectiveness, as applicable.
Evaluate field samples which includes working with Analytical Services, Microbiological Services, and other Shared groups at R&D.
Communicate directly with Sales/Service team to gather information, notify when samples are received, and to report results.
Compose individual customer facing reports on quality complaints.
Develop plan with corresponding team to ship, test, assess product samples that derive from a customer complaint. Communicates with customers concerning product complaints as applicable.

Minimum Qualifications:
Bachelor's degree in Engineering, Business or Science-related field (microbiology, biology, regulatory, statistics, etc.)
2 years of related work experience
Ability to travel up to 10%
Immigration sponsorship is not available for this role

Preferred Qualifications:
Experience with Technical writing
Balance and maintain priorities in a fast-paced changing work environment; must multitask and reprioritize as necessary
Be effective with remote team meeting participation and communication
Be able to Maintain positive communication with cross-functional team members as well as external stakeholders
Written and oral communication skills
Experience with US FDA QSR
Ability to motivate others to achieve results
Experience in Statistical techniques
Ability to excel in a fast-paced team environment
Previous experience authoring procedures and/or training materials
Experience in introducing and establishing new quality management processes

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at

US Federal Covid-19 Vaccine Mandate
Due to legal requirements applicable to federal contractors, applicants for this position must be fully vaccinated (i.e., 14 days past the final dose of a COVID-19 vaccine regimen) and provide proof of vaccination prior to their start date unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application proces s, please call Ecolab Recruiting Support at (866) 841-6682 for assistance.

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
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