Technical Customer Service (TCS) Engineer

Employer
Henkel
Location
Singapore, Singapore
Salary
Competitive
Closing date
Feb 4, 2022

View more

Sector
Science, Physical Sciences and Engineering
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Professional

Job Details

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE
  • Excellent teamworking relationship with Sales and Marketing team
  • Provide onsite technical support for customers when needed
  • Teamwork with Field TCS and Sales and Product Development to support customer enquiries
  • Preparation of accurate and timely reports
  • Design test, prepare samples, run tests, and report the results
  • Provide on-site customer visit and lab trials

YOUR SKILLS
  • Bachelor Degree in Chemistry or relevant engineering/technical discipline
  • Possess min. 1-3 years of experience in Semiconductor/Camera Module/Sensor/Memory device related industries
  • Work experience in composites, coatings, or adhesives, thermal management material and sealants is an advantage
  • Great interpersonal and communication skills
  • Ability to design material characteristic and/or failure test based on the customer issue and assessment
  • Ability to communicate with customer to understand the requirement and provide customer solution
  • Knowledge and experience of material property test with DSC, DMA, TMA, TGA, Rheometer
  • Knowledge and experience of handling of SEM, EDX, dispenser, FTIR, Datacon Die Attach is an advantage
  • Ability to prioritize tasks based on urgency and importance
  • Good trouble-shooting and analytical skill
  • Cultural diversification - work experience in different geographies, multi-lingual is a plus
  • Travel Required (up to 15%), SEA region

JOB ID: 21026789

Contract & Job type: Full Time, Regular

Contact information for application-related questions: recruitment.apac@henkel.com Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.

Company

About Henkel

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Find Us
Location
Germany

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert