OCR System Engineer & Support Specialist - OpenText

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE:

•Responsible for the smooth running of existing OCR, Enterprise Scan and VIM solutions (OpenText and ABBYY). Specifically for daily operational tasks on OCR servers (e.g., checking connections), VIM Solutions on SAP systems (e.g., configure new document types, workflow process administration) and Enterprise Scan Clients (e.g. updating scan profiles). Generally, secure stable and reliable operations but also ensure that systems are kept up-to-date (e.g., installing patches, authorizations)

•Work closely together with colleagues from SAP-Basis, VIM and Archiving to enable smooth scanning, OCR and VIM workflow operations.

•Process issues/incidents/CRs of OpenText, ABBYY and SAP Fiori Inbox 'MIB' (MyInBox) incl. integrations for approval tasks/workflows from different systems (SAP and non-SAP)

•Developing OCR solution based on OpenText and ABBYY

•Maintain/adjust OpenText, ABBYY and Fiori inbox 'MIB' layout, interfaces where required

YOUR SKILLS:

•Minimum Education Required: Vocational Training + Additional Systematical Qualification

•Area of Specialization: IT / Engineering or comparable studies

•Minimal Overall Experience Required: 3 years

•The candidate should have a technical background and SAP technical basic knowledge as well as first experience in service support and IT administration (e.g., analysing incidents, solve tickets and server administration). Experience in Service Now is advantageous as well as in SAP and archiving. The candidate should have experience with the applicable OpenText products and Windows OS

•The ability to work self-sufficient in teams, strong analytical and communication skills and coordination plus organization skills complete the profile. Fluent English is a must

JOB ID: req31148

Contract & Job type: Full Time, Regular

Contact information for application-related questions: talent.acquisition@henkel.com Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.