Lead Application Engineer

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

• The Lead Application Engineer is a strategic role supporting all facets of Thermal Interface Materials (TIM) product development and customers field service needs.
• This position acts as the interface between field and lab in capturing and translating customers' needs for new applications and products.
• Some specifics include design and administration of internal screening evaluations of developmental and commercialized products, optimization of material assembly processes and direct interaction with customers to troubleshoot and solve product and process related problems.
• Understanding and demonstration of testing of thermal products is required.
• Deep knowledge of TIM products, as well as demonstrated customer/application support, is highly preferred.
• This role requires close collaboration with cross-functional teams globally.
• This role also needs to provide global on-site support at Henkel's customers as needed. Knowledge of liquid dispensing equipment and process is highly valued.
• In addition, the individual needs to travel up to 25% globally, covering all Henkel's consumer electronics manufacturing customers. This multifaceted role requires approximately 50% of the time working with Lab-Application Engineering personnel to bridge customer needs and 50% of the time working directly with the customers on technical support.
• Individual must demonstrate implicit understanding of customer culture and anticipates their needs when developing new products/processes.
• In addition, he/she must be able to mentor and guide the global team in both technical and business areas.

YOUR SKILLS

• A Bachelor/Master's degree with 7+ years of working experience or a doctor's degree with 5+ years of working experience in R&D or application engineering field
• Education in engineering or material science discipline is required
• Direct customer support experience is required
• Experience in material handling such as dispensing and printing is a plus
• Knowledge of statistical analysis using MinTab and/or JMP is desirable
• Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

JOB ID: 22029047 Contract & Job type: Full Time, Regular Contact information for application-related questions: 1-866-836-7067