Labware Admin

About USDM

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM's clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job

The LabWare Administrator role encompasses many aspects of sample management, analysis configuration, and overall lab documentation management. Instrument calibrations, chemical management, and on-site/virtual training are other key responsibilities in this role. Maintenance support, design & build, updating existing data and adding new data points while updating business and user documentation are other key responsibilities. This position is expected to provide leadership to support LabWare LIMS and continue to improve the application to support the business and laboratory needs.

We are seeking an individual who has experience managing an application and supporting multiple users across various sites. Communication, organization and initiative are key skills needed for this role. Role will require incumbent to engage with the Laboratory Operations to assess the overall business process and provide solutions or enhancements to make the LabWare system more efficient. Individual should be able to enhance LabWare for business processes and related initiatives.

Primary Responsibilities

Ensure on-time and in-scope implementation of enhancements to system.
Provide end-user support.
Provide first level diagnostic of incidents and support end users and work with IT to resolve issues.
Responsible for master data management.
Create data queries against database.
Create/Update documentation.

Qualifications

Prior experience with LabWare LIMS.
Sample management experience.
Lab experience or other application support for laboratory research is preferable.
Business support analyst, senior application analyst or other IT related experience is preferred.
A minimum of 3 years of experience in use/administration of LabWare LIMS.

Education

Bachelor degree or IT (technical degree) in Computer Science, Life Sciences (Biology, Chemistry or related discipline) preferred.

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
Operate other office productivity machinery, such as a calculator, scanner, or printer.
Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

USDM Life Sciences is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer: This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.