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Product Applications Engineer III (Remote - West Coast US)

Employer
Thermo Fisher Scientific
Location
Olympia, WA
Closing date
Jun 24, 2022

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When youre part of the team at Thermo Fisher Scientific, youll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and youll be supported in achieving your career goals.

Location/Division

The Chemical Analysis Division (CAD) provides a diverse mix of analytical instruments and associated services to a broad range of end-user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in challenging environments where customers put a premium on robustness, reliability and ease of use. They allow them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.

Within our North American Field and Safety (FSI) Business Unit, we are looking for an experienced and motivated Product Applications Engineer with a focus on Biopharma applications and if required extending to other product lines and or applications. This remote-based position will ideally be based in the Western US.

How will you make an impact?

As a Product Applications Engineer, you will support the commercial sales team on technical initiatives and priorities within the pharmaceutical and biopharma product segment. Facilitate field-based product demonstrations, product training and product troubleshooting. Are you ready to deploy your strong technical background in Chemometrics and provide technical leadership in the use of our tools? If so, read on!

You will gain a deep understanding of the product lines, our markets, and how to ensure customers are successful with our products. The candidate will work collaboratively with the sales team to identify clear customer needs and to facilitate the demonstration of the technical feasibility for the divisions pharmaceutical industry solutions. Critical to this role is a strong connection to our product organization to provide feedback to product development about the evolving needs of our customers and new products to better meet customers needs in the markets we serve.

What will you do?
  • Support the sales organization in both presales demonstrations and post-sales customer support functions to ensure successful customer outcomes.
  • Research and Author technical notes, white papers, and application notes in collaboration with our marketing teams around industry-relevant applications of our tools.
  • Maintain and catalog feasibility test reports from customer demonstrations.
  • Provide technical leadership to the sales and product management teams for better positioning of our technical solutions in the market.
  • Engage with industry thought leaders in the development of new applications of our technology in the pharmaceutical industry.
  • Provide internal technical consultation and support for our customers goals and new product developments.
  • Attend and present in technical programs on our Divisions products at trade shows and exhibitions.
  • Maintain good working relationships with our global technical community of applications
  • Collaborate with the internal partners on the development of training tools for customers, and distributors. Content will include web-based training modules and videos.
  • Act as a conduit for VOC exercises for Product Management and Marketing.

How will you get here?

Education
  • Minimum education requirement is a Bachelors degree, ideally in Chemistry, Engineering or Biochemistry

Experience
  • Minimum of five (5) years of experience in Chemometrics related to pharmaceutical research, sales, or product support roles.
  • Minimum of five (5) years of experience with molecular spectroscopy involving Raman and NIR. Experience with handheld spectroscopy tools and markets strongly preferred.
  • Experience scheduling and completing customer or channel partner visits.

Position may require Covid-19 vaccination, including a booster and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific this position requires vaccination status disclosure upon employment.

Knowledge, Skills, Abilities
  • Advanced familiarity with Chemometrics packages including Eigenvector Solo or PLS toolbox.
  • Proficiency with Microsoft Office Suite applications.
  • Ability to effectively communicate, both orally and in writing, to management, customers, and third parties.
  • Ability to travel domestically up to 50%.

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com (https://www.thermofisher.com/us/en/home.html) .

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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