Senior Administrative Officer

We are seeking a highly motivated person to join the Faculty of Arts and Humanities as Senior Administrative Officer in our Curriculum and Quality Assurance (CQA)Team. The CQA Team provides high level guidance and supports all regulatory aspects of Taught and Research programmes associated with our two Schools, Winchester School of Art and the School of Humanities.

What you will do:

Working closely with the Curriculum and Quality Assurance Team Leader, key academic staff and other professional services, your main duties will be to apply a detailed understanding of Curriculum and Quality Assurance policies, processes and systems, ensuring that activities are delivered accurately, efficiently and by agreed deadlines, and to identify potential improvements for further investigation. Your duties will include

• Management of Academic Appeals; Complaints; and Academic Integrity Procedures
• Management of Annual Reporting process
• Working with academic staff to support provision and development of curriculum information
• Coordinating and supporting Programme Validation Events
• Appointment of external examiners, collation of reports and feedback to external examiners
• Support for Committees, servicing, taking forward actions where appropriate
• Supervision of the day-to-day work of two Level 2B Administration Officers.

About you - you will

• be an excellent team player with broad relevant work experience and a proven ability to work proactively
• be well organised and adaptable, taking a proactive approach to identify process, system and service improvements through the development of constructive relationships with key stakeholders
• possess excellent communication and interpersonal skills and a commitment to providing excellent customer service
• have excellent time management and organisational skills and the ability to manage your own workload effectively to meet business requirements
• be flexible and willing to undertake other duties as required by relevant colleagues
• have experience of processing and analysing data sets using multiple systems
• be a competent user of Microsoft Office, particularly Word, Excel and Outlook

What we can offer you

• Generous Holiday allowance of 20 days annual leave rising to 24 after 4 years plus 8 bank holidays and 6 additional holidays (closure days)
• Generous Pension Scheme
• Excellent Family Friendly policies
• Employee Assistance Programme
• Salary Sacrifice benefits including: AXA Private Healthcare, BUPA Dental Plan, Cycle scheme
• Employee discounts scheme
• Discounted access to University Sport and Wellbeing facilities
• Excellent career development and training opportunities

We will give due consideration to applicants that wish to work flexibly and due consideration will be given to applicants who have taken a career break. The University has a generous maternity policy (subject to qualifying criteria) and on-site childcare facilities.

This is an exciting time to be joining the University of Southampton as we continue in our mission to change the world for the better. We are a place of opportunity and inspiration that attracts the most talented staff and students from the UK and across the world.

To informally discuss this position, please contact Diane Taylor at D.S.Taylor@soton.ac.uk

Starting salary is £25,627

We aim to be an equal opportunities employer and welcome applications from all sections of the community.