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Digital IT Process Expert

Employer
Henkel
Location
Cairo, Egypt
Salary
Competitive
Closing date
Aug 11, 2022

View more

Sector
Science, Computer Science and IT, Information Science and Technology
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Professional
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Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE
  • Support and improve the current IT Service Management processes
  • Resolve tickets and implement enhancements in the related ITSM tool (ServiceNow)
  • Develop automated test cases using the tool's Automated Test Framework
  • Review the delivered quality of documentation, process execution, audit readiness, and continuously work on improving the processes
  • Act as a digital process expert and a point of contact for the ITSM processes as a part of the agile ITSM BizDevOps team
  • ...
  • ...

YOUR SKILLS
  • Bachelor's degree in Computer Science, Computer Engineering, or Business Informatics
  • Minimum of 1 year of relevant work experience
  • Fluent English speaker
  • Proficient user of MS Office applications (Word, Excel, and PowerPoint)
  • ITIL Foundation version 4 is a plus
  • Expertise in ServiceNow, Change Management, infrastructure library and testing
  • ...
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.

JOB ID: 22034747 Contract & Job type: Full Time, Regular Contact information for application-related questions: recruitmenteg@henkel.com Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.

Company

About Henkel

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

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