Manager ESP Management

Job Description

Join a team of 07 motivated individuals spearheading the outsourcing & governance of Pharmacovigilance activities to External Service Providers for Novartis. Make the most of this unique opportunity, develop your skills in management & leadership & transform your ability to influence PV strategy & operations for Novartis.

Your responsibilities include, but are not limited to:

• Management of assigned ESPs supporting Novartis CMO and Patient safety globally across divisions, responsible for global governance and accountable for contractual, operational, and financial performance of ESPs.
• Support Associate Director ESP Management to transfer of global activities from high cost to low-cost countries and ESPs in alignment with the overall objectives and long-term goals of the GDD organization.
• Responsible for overseeing operational activities for assigned ESP activities; Work with CMO and Patient Safety teams to ensure compliance of Health Authority safety reporting requirements and quality of safety information for clinical and marketed drugs.
• Accountable for enhancement of operational processes to increase productivity, efficiency, and quality to achieve operational excellence for all activities performed by ESPs. Support CMO on global cross-functional and cross-divisional business process, performance. Represent ESP Management on all operational issues related to ESP performance.
• Responsible for the Vendor Governance Structure including Issues and Escalation, Transition of new work / projects with ESPs. Support Associate Director ESP Management with resource planning and management (headcount and budget) for defined CMO & Patient Safety ESPs/locations
• Support managing global CMO & Patient Safety external financial requirements and budget for assigned vendor/location. Identify issues and propose mitigating plans to facilitate decision making and prioritization of activities.
• Manage flow of operational information as needed to/from defined functions/locations.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• Life sciences Graduate/ Postgraduate; Fluent English (oral and written)
• Knowledge of other languages desirable; Experience / Professional Requirements:
• Four and above years of experience in pharmacovigilance or relevant experience in pharmaceutical company
• Third party management experience preferred
• Ability to work independently and manage multiple tasks with prioritizing ability
• Good planning, organizing and interpersonal skills
• Excellent computer skills (proficiency in vendor management systems preferred)

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network