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Lab Manager - Physician Office Lab

Dortches, NC
Closing date
Mar 22, 2023

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LabCorp is seeking a Laboratory Manager to join our team in Rocky Mount, North Carolina! This position oversees the operation and administration of a large robust client based clinical laboratory. The manager of this laboratory will supervise 22 team members, including both clinical techs and support personnel. There are 6 small satellite locations feeding into the main lab less than 15 minutes away and will be managed in tandem with the Assistant Manager . This lab has recently been updated with new analyzers that are standardized to LabCorp platforms allowing for extensive support and resources.

This exempt position has a regular schedule of 8am-5pm Monday-Friday but an adjusted schedule or additional hours may be required occasionally to oversee operations.

  • Manage all functions, staff (technical, support, and clerical), workflow, and supply management of the clinical laboratory and satellite locations.
  • Align department goals and priorities with client, corporate, divisional, and laboratory-wide goals and priorities.
  • Act as a primary liaison with the client and the members of the client's management staff along with the Labcorp team.
  • Communicate with the client, sales team and management teams on a routine basis to resolve problems and ensure appropriate and timely resolutions.
  • Ensure proper staffing to meet the client's workload demands and maximize productivity including evaluate workflow to determine priority of work to maintain quality and acceptable turn-around-time.
  • Routinely evaluate staff performance and competence, including reviews and providing timely feedback.
  • Track data and perform analyses to support evidence-based decision making.
  • Actively lead department communication and staff development.
  • Engage, challenge, and develop staff through continuing education opportunities, mentoring, coaching, training, and special projects.
  • Lead problem solving, conflict resolution, performance improvement, and disciplinary action to maintain qualified team members.
  • Maintain high standards for quality of care, patient and team member safety.
  • In conjunction with the both the client and LabCorp team, evaluate all quality activities including training and competency, proficiency testing, standardization, audits and inspections, and performance indicators to meet regulatory accreditation standards.
  • Implement performance improvement measures, as necessary.
  • Revise, standardize, and implement both Procedure and Policy documents for all areas of the laboratory.

  • Bachelor's degree in Biology, Chemistry, Medical Technology or a related life science required
  • 2-3 years of managerial experience required
  • 6 years of Technologist experience required
  • ASCP MT certification required
  • Physician office lab management preferred
  • Ability to communicate professionally with leadership, direct reports, and clients.
  • Strong critical thinking, analytical, verbal, and written skills (ex. compose letters/memorandum, coordinate events, motivate others, organizational skills, research information, time management, supervisory skills).
  • Strong follow up skills to effectively oversee the operations of main lab and 6 sites.
  • Efficient in managing the hiring process for all labs and interviewing candidates in conjunction with client
  • Strong knowledge of personal protection measures, safety regulations, and the avoidance of accidents. Working conditions include possible exposure to infection from disease-bearing specimens; must comply with applicable safety procedures.
  • Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
  • Working knowledge of LIS system/s and EMR/s, and the operational processes of these systems preferred.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Our U.S. Personal Choice Benefits

We believe improving health and lives starts from within. Learn about our comprehensive U.S. Personal Choice Benefits program, including wellness tools and resources.

Live your healthiest life

We offer a range of medical, dental and vision plans as well as life insurance and short-/long-term disability coverage. As a U.S. employee, you are automatically enrolled in our No Charge Laboratory Testing program.

Enjoy paid time off

Our hourly team members enjoy competitive time off and paid holiday leave. Our salaried U.S. team members have the flexibility to request time away from work, without the limits of accrued hours or carryover limits.

Reach your professional goals

We're proud to support every step of your career with 100% tuition coverage, professional development programs, mentoring and career growth opportunities.

Make your money go further

We are proud to offer a $300 fitness reimbursement, discounts on products and services, such as WW (Weight Watchers), cell phone services, computers, auto/home insurance, identity theft protection, legal assistance and more.

Promote inclusion and diversity

Employee Resource Groups (ERGs) are an important part of our culture. Through our ERGs our employees build career development skills, experience developmental opportunities and partner with volunteer organizations to strengthen our bond with communities

Invest in your wellbeing

We offer solutions for maintaining mental health, including live and personal wellness coaching, free premium mental health app access and an Employee Assistance Program which provides 24/7 confidential guidance from professional advisors.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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