Lab Manager - Physician Office Lab

LabCorp is seeking a Laboratory Manager to join our team in Rocky Mount, North Carolina! This position oversees the operation and administration of a large robust client based clinical laboratory. The manager of this laboratory will supervise 22 team members, including both clinical techs and support personnel. There are 6 small satellite locations feeding into the main lab less than 15 minutes away and will be managed in tandem with the Assistant Manager . This lab has recently been updated with new analyzers that are standardized to LabCorp platforms allowing for extensive support and resources.

This exempt position has a regular schedule of 8am-5pm Monday-Friday but an adjusted schedule or additional hours may be required occasionally to oversee operations.

Responsibilities:

• Manage all functions, staff (technical, support, and clerical), workflow, and supply management of the clinical laboratory and satellite locations.
• Align department goals and priorities with client, corporate, divisional, and laboratory-wide goals and priorities.
• Act as a primary liaison with the client and the members of the client's management staff along with the Labcorp team.
• Communicate with the client, sales team and management teams on a routine basis to resolve problems and ensure appropriate and timely resolutions.
• Ensure proper staffing to meet the client's workload demands and maximize productivity including evaluate workflow to determine priority of work to maintain quality and acceptable turn-around-time.
• Routinely evaluate staff performance and competence, including reviews and providing timely feedback.
• Track data and perform analyses to support evidence-based decision making.
• Actively lead department communication and staff development.
• Engage, challenge, and develop staff through continuing education opportunities, mentoring, coaching, training, and special projects.
• Lead problem solving, conflict resolution, performance improvement, and disciplinary action to maintain qualified team members.
• Maintain high standards for quality of care, patient and team member safety.
• In conjunction with the both the client and LabCorp team, evaluate all quality activities including training and competency, proficiency testing, standardization, audits and inspections, and performance indicators to meet regulatory accreditation standards.
• Implement performance improvement measures, as necessary.
• Revise, standardize, and implement both Procedure and Policy documents for all areas of the laboratory.

Requirements:

• Bachelor's degree in Biology, Chemistry, Medical Technology or a related life science required
• 2-3 years of managerial experience required
• 6 years of Technologist experience required
• ASCP MT certification required
• Physician office lab management preferred
• Ability to communicate professionally with leadership, direct reports, and clients.
• Strong critical thinking, analytical, verbal, and written skills (ex. compose letters/memorandum, coordinate events, motivate others, organizational skills, research information, time management, supervisory skills).
• Strong follow up skills to effectively oversee the operations of main lab and 6 sites.
• Efficient in managing the hiring process for all labs and interviewing candidates in conjunction with client
• Strong knowledge of personal protection measures, safety regulations, and the avoidance of accidents. Working conditions include possible exposure to infection from disease-bearing specimens; must comply with applicable safety procedures.
• Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
• Working knowledge of LIS system/s and EMR/s, and the operational processes of these systems preferred.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Our U.S. Personal Choice Benefits

We believe improving health and lives starts from within. Learn about our comprehensive U.S. Personal Choice Benefits program, including wellness tools and resources.

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We offer a range of medical, dental and vision plans as well as life insurance and short-/long-term disability coverage. As a U.S. employee, you are automatically enrolled in our No Charge Laboratory Testing program.

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