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Junior License Management Specialist (ServiceNow)

Employer
Henkel
Location
Cairo, Egypt
Salary
Competitive
Closing date
May 31, 2023

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Sector
Science, Computer Science and IT, Information Science and Technology
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Professional

Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE
  • Support the global License Management and License Review process and the administration of the Software Asset Management (SAM) tool (ServiceNow SAM Pro)
  • Import, Execute quality gate and Update license entitlement records in the SAM tool
  • Execute functional testing of SAM tool based on defined cases during platform upgrades
  • Resolve tickets and tasks in the related SAM tool and act as a license management contact for requests addressed to license management team

YOUR SKILLS
  • Bachelor in Business Informatic or Computer Science, or equivalent or any relevant field.
  • 1-2 years of overall work experience in in IT Service Management or any relevant field.
  • Fluent English speaker with excellent communication skills and teamwork abilities
  • Expertise in System Administration
  • Preferrable experience in ServiceNow, ITLL "Information technology infrastructure library" and Programming skills (Java) is a plus
  • Innovative and agile team player with a high-level attention to detail and quality
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.

JOB ID: req49449 Contract & Job type: Full Time, Regular Contact information for application-related questions: recruitmenteg@henkel.com Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.

Company

About Henkel

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

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