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Associate Director of Institutional Research

Fitchburg State
Fitchburg, MA
Closing date
Sep 20, 2023

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Organization Type
Job Description:

GENERAL STATEMENT OF DUTIES: The Associate Director of Institutional Research serves as a key member of the Office of Institutional Research and Planning and is responsible for supporting and measuring the University's strategic goals related to student success and equitable outcomes attainment. This includes but is not limited to the collection, analysis and publication of data related to state and federal performance metrics, those contained within the university's strategic plan and those required by the New England Commission of Higher Education (NECHE). The Associate Director is responsible for measuring the effectiveness of various institutional interventions designed to improve student success. The Associate Director is also responsible for leveraging numerous data sources in order to better understand the needs and outcomes of our various student populations.

  1. Measure and report on the effectiveness of student success interventions and initiatives.
  2. Collect, analyze and publish student success metrics, including those associated with the University's strategic plan, the MA Department of Higher Education (DHE) Performance Measurement Reporting System (PMRS) and NECHE.
  3. Collect, analyze and publish standard student success metrics such as persistence rates, retention rates, graduation rates, and transfer out rates across various populations.
  4. Administer and analyze various national survey instruments, including but not limited to the Ruffalo Noel Levitz (RNL) College Student Inventory (CSI) and Mid-Year Student Assessment (MYSA) and the National Survey of Student Engagement (NSSE).
  5. Manage select data inputs in SSC Navigate and leverage the platform's analytics capabilities.
  6. Administer and analyze institutional surveys, including but not limited to the biannual campus climate survey.
  7. Collect and leverage data related to attendance, midterm deficient grades and other indicators of possible risk.
  8. Develop and interpret institutional reports and present the data using visualization software.
  9. Collaborate with student support offices in an effort to measure and achieve strategic student outcome goals.
  10. Assist various campus constituents in the interpretation of various data sets.
  11. Support program review by providing meaningful student success metrics.
  12. Support the Grant Center by providing data related to student outcomes and demographics.
  13. Contribute to a culture of data-informed decision making.
  14. Support equitable student outcomes attainment.
  15. Provide redundancy to the office in regards to other reporting needs.
  16. Perform other duties as assigned by the Associate Vice President of Institutional Research and Planning.
  1. Bachelor's degree with concentration in quantitative research methods, statistics, and/or data analysis or equivalent experience; master's degree preferred.
  2. Minimum four years working in higher education, preferably in institutional research.
  3. Experience collecting, analyzing and summarizing standard student success metrics across various student populations.
  4. Experience analyzing and summarizing quantitative and qualitative survey data.
  5. Experience with data visualization software; Tableau and Rapid Insights preferred.
  6. Experience working with report writing tools; SAP Crystal Reports preferred.
  7. Understanding of strategic student success goal setting and experience with the measurement of associated metrics.
  8. Ability to measure the effectiveness of student success initiatives.
  9. Ability to work with various campus constituents in the collection and interpretation of student success data.
  10. Experience working with national survey instruments such as the CSI, MYSA and NSSE preferred.
  11. Ability to work creatively and independently to accomplish the duties of the position.
  12. Ability to communicate effectively with various campus constituents.
  13. Commitment to advancing equitable student outcomes attainment.
  14. Must be able to satisfactorily pass a check conducted by the Criminal History Systems Board (CORI check) and a background check satisfactory to the university.
  15. Ability to perform above duties with or without reasonable accommodations.

Additional Information:

This is a full-time, benefited, exempt, professional APA position. Annual salary is commensurate with experience and qualifications.

Here at Fitchburg State University it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.

Fitchburg State University offers a competitive benefits package that includes:
  • a choice of 9 different pre-taxed, health insurance plan options
  • a choice of pension or 401(a), and supplemental plan retirement options
  • life insurance up to 8x the annual salary
  • long-term disability coverage
  • dental insurance
  • 20 vacation days accrued per year
  • 15 sick days accrued per year
  • 5 personal days per year
  • paid holidays
  • tuition remission for self, spouse, and dependent children
  • and more...

We are an equal opportunity/Affirmative Action Employer. Members of traditionally underrepresented groups are strongly encouraged to apply.

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