Indigenous Student Support Officer

Apr 14, 2019
Apr 14, 2019
Organization Type
University and College
Full Time
(HEO6) $78,476 to $84,801 per annum plus an employer contribution of 9.5% superannuation will apply

Fixed term position available immediately until the 19 June 2020

Opportunity to provide high level student support services to all Aboriginal and Torres Strait Islander students within the Faculty of Health and Medical Sciences

Working under general direction the Indigenous Student Support Officer provides high level contribution to the student support function of the Faculty, through coordinating and delivering expert and responsive student support services to all Aboriginal and Torres Strait Islander students. The position also collaborates with academic, professional and student support staff within the University, and with relevant external stakeholders, to enable the success and achievement of progression and conversion goals of Indigenous students.

To be successful you will need:
  • Experience in working with Aboriginal and Torres Strait Islander people and communities, including applying a well-developed understanding of the cultures to communicate effectively with Aboriginal and Torres Strait Islander people.
  • A demonstrated awareness of the range of higher education policies, programs and resources available to Aboriginal and Torres Strait Islander students.
  • High level of experience in managing student and program administration, customer service and advisory functions, preferably in a higher education environment, including developing and implementing quality improvement and best practice customer service culture.
  • Demonstrated experience communicating, both verbally and in writing, in a succinct, professional and responsive manner to deliver client centric results.
  • Demonstrated experience in managing multiple tasks with competing deadlines, develop and implement plans to achieve defined outcomes, and solve problems in an innovative and creative manner.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our core values are honesty, respect, fairness, discovery and excellence. Our culture is one that welcomes all and embraces diversity. We are firm believers that our people are our most valuable asset, so we work to grow and diversify the skills of our staff.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.

Learn more at:

Your faculty's broader role

The Faculty of Health and Medical Sciences contains one of Australia's largest concentrations of leading health researchers, teachers and clinical titleholders. It's comprised of five schools and a number of specialist disciplines, institutes and centres, variously focused on world-class research, and training the next generation of: medical doctors; surgeons; dentists; nurses; psychiatrists; psychologists; and other health professionals.

Learn more at:

Applications close 11:55pm, 24 April 2019.

For further information

For a confidential discussion regarding this position, contact:

Mrs Mary Denholm

Program and Student Support Coordinator, Health and Medical Sciences Student and Learning Services


For application related queries, contact:

Faculty of Health & Medical Sciences HR

P: +61 (8) 8313 8171


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