Principal Desktop Platform Delivery Officer

Information Technology Services

The Division of Information Technology Services (ITS) at The University of Queensland provides an information environment that supports the teaching, learning, research and engagement objectives of the University and contributes positively to the student experience and the University's reputation, in line with our values of Service, Team, Accountability and Results. It delivers network, systems and IT infrastructure support to the University, and application development. Also located within ITS is the internationally recognised network security group, AusCERT, which provides Internet security services throughout Australia and New Zealand. ITS manages core networks not only for the whole of The University of Queensland but also works with other Queensland universities to manage access to the national university network (AARNet). ITS also operates research computing infrastructure and hosts many of the University's largest servers.

For further information visit our website www.its.uq.edu.au

About This Opportunity

The Principal Desktop Platform Delivery Officer is the senior technical resource for the delivery of the desktop platform. It will also have responsibility for cross training on IT support for support officers within the IT Service Delivery teams, and for providing day to day guidance and support to the desktop platform technical stream within Service Automation and Events. It will coordinate replacement schedules for computing equipment within labs.

This position is located at our picturesque St Lucia campus , renowned as one of Australia's most attractive university campuses, and located just 7km from Brisbane's city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment - you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

Our Ideal Candidate

Our ideal candidate should have:

• Experience and high level technical skills in managing a large and diverse computing environment with Microsoft Systems Center Configuration Manager (SCCM)
• High level skills and experience in using Microsoft Active Directory and Group Policies, providing support in several of Mac, Windows or Linux operating systems, and scripting with VBScript, Powershell, WQL and WMI.
• Experience using a service management system and working closely with a service desk to deliver quality outcomes for clients.

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au .

What We Can Offer?

This is a full-time, continuing position at HEW level 7.

The full-time equivalent base salary will be in the range $85,222.69 - $93,085.99, plus 17% superannuation. The total annual package will be in the range $99,710.54 - 108,910.60

You will be able to take advantage of UQ Sport Facilities , salary sacrificing options, on-campus childcare, discounted private health insurance, cheap parking, development programs and many other benefits.

For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021 .

Position Description

PD_Principal Desktop Platform Delivery Officer.pdf

Questions?

To discuss this role please contact Hridya Anand on (07) 3365 1908 or h.anand@uq.edu.au

For application queries, please contact recruitment@uq.edu.au stating the job number in the subject line.

Want to Apply?

To submit an application for this role, use the apply button. All applicants must supply the following documents:

• Cover letter addressing key selection criteria
• Resume